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Operations Management: Analysis and Improvement Methods

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Online Course Highlights
  • University of Illinois at Urbana-Champaign
    via Coursera
  • Learn for FREE, Up-gradable
  • 19 hours of effort required
  • 23,386+ already enrolled!
  • 4.6 ★★★★★ (644 Ratings)
  • Skill Level: Mixed 
  • Language: English 

In this course, you will learn about the role of operations and how they are connected to other business functions in manufacturing- and service-focused organizations.

You will learn and practice the use of decision-making frameworks and techniques applicable at all levels, from management-level strategic decisions such as connecting process to the needs of various customer segments, to front-line tactical decisions such as choosing between ordering larger quantities vs. ordering more frequently.

Upon successful completion of this course, you will be able to:

  • Understand the role of operations management
  • Relate underlying principles to operations management frameworks and techniques
  • Synthesize information to make strategic operations decisions
  • Evaluate processes on different dimensions
  • Apply analytical techniques for tactical operations decision

This course is part of the iMBA offered by the University of Illinois, a flexible, fully-accredited online MBA at an incredibly competitive price. For more information, please see onlinemba.illinois.edu.

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