Home Collections Best Conflict Resolution Trainings, Courses & Classes

Best Conflict Resolution Trainings, Courses & Classes

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There is a general agreement on the fact that issues relating to workplace deterioration can trigger off a conflict in a company, but its capacity to provide a platform for cooperation and collaboration to conquer hard challenges is often underestimated. Resolving workplace conflict can boost employee productivity, increase employee motivation and loyalty, and decrease stress and absenteeism.

In order to help our readers in taking a knowledgeable learning decision, TakeThisCourse.net has introduced a metric to measure the effectiveness of an online course. Learn more about how we measure an online course effectiveness.

What is Conflict Resolution?

Conflict resolution is conceptualized as the methods and processes involved in facilitating the peaceful ending of conflict and retribution. Conflict could be personal, financial, political, or emotional. Communication, emotional intelligence, stress management, empathy, impartiality, negotiation are key ways to resolve a conflict.

Best Conflict Resolution Trainings

Employees with good conflict resolution skills can reduce the friction that wreaks havoc on their working relationships. They can collaborate better with coworkers and build stronger work relationships by resolving conflicts more professionally and respectfully. Takethiscourse will provide you all the information regarding conflict resolution courses. These courses will enable you to achieve your targets and strengthen your workforce. Let’s learn about the courses.

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Negotiation, Mediation and Conflict Resolution Specialization

      • ESSEC Businesss School via Coursera
      • 5 months of effort required
      • 28,255+ already enrolled!
      • ★★★★★ (1,110 Ratings)

Negotiation

Online Course Effectiveness Score 
Content Engagement Practice Career Benefit
Excellent
★★★★★
Good
★★★★☆
Good
★★★★☆
Good
★★★★☆

Negotiation means settling differences by discussion and reached out at some compromise or agreement whereas Mediation is a process wherein the parties meet with a mutually selected impartial and neutral person who assists them in the negotiation of their differences but do not have the power to render any resolution. Specializing in negotiation, mediation, and conflict resolution will help you in achieving your target goals with full satiety. From Conflict Resolution Trainings, In this course, you will learn negotiation fundamental skills, how to analyze situation negotiations, how to conduct a business negotiation in a tense environment, and if necessary, how to resolve a conflict as a mediator. You will be able to develop better cross-cultural anticipation and flexibility when you face a negotiation. You will also gain a deeper understanding of workplace and international conflict resolution. In this course, your planning, communication, and analytical skills will be sharpened. This course is highly recommended for managers – from business, public administration, international organizations, or NGOs.

This course has proven to be extremely beneficial to me. It improved my negotiation and conflict resolution skills on a local and international level. The contents, which are well gathered and presented, are applicable in all spheres, whether business, community or conflict resolution. Huge Applaud for the instructors for coming up with such an amazing course outline (Mohamad E M, ★★★★★)

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Conflict Resolution Training

      • SBI via edX
      • 5 weeks (1-3 hours weekly) of effort required
      • Course type: Self Paced

Conflict resolution

Online Course Effectiveness Score 
Content Engagement Practice Career Benefit
Excellent
★★★★★
Good
★★★★☆
Good
★★★★☆
Good
★★★★☆

Keeping out of conflict is nearly impossible. As a result, learning how to handle conflict is critical for building and maintaining all relationships. If handled with maturity and sensibility, nothing will stand in the way of your success and creativity. From Conflict Resolution Trainings, In this course, you will learn various aspects of conflict, why is conflict resolution so important in difficult situations, you will get to understand one’s values and self-awareness, you will be able to understand emotional intelligence, techniques of communication for appropriate application such as motivational techniques are used to achieve a desired behavior or situation.

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Conflict Resolution Skill Development Training Course

      • University of Pennsylvania via Coursera
      • 4 hours of effort required
      • 54,490+ already enrolled!
      • ★★★★★ (835 Ratings)

Conflict resolution skills

Online Course Effectiveness Score 
Content Engagement Practice Career Benefit
Fair
★★★☆☆
Fair
★★★☆☆
Fair
★★★☆☆
Fair
★★★☆☆

Conflict resolution skills help you maintain your work position and can even help you in hitting different goals every day while maintaining good relations with others. There are a lot of conflict resolution skills development that you could master to boost your professional growth. From Conflict Resolution Trainings, In this course, you will learn how to use active listening skills when dealing with conflict, how to choose appropriate communication tactics when dealing with conflict, how to create a usable plan for managing conflict

I’ve watched all of the videos for this course, and I think they’re very educational, simple, and well-organized for a good sense. The only thing I think is missing are, examples of real conflict situations, such as those between and within states, citizens and their elected governments, and so on, as well as conflict resolution approaches used to resolve them both nationally and internationally (ADE L C, ★★★★★)

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Mastering Conflict Management and Resolution at Work

      • Dr. Priya Nalkur via Udemy
      • 8,314+ already enrolled!
      • ★★★★★ (3,716 Ratings)

MAstering conflict Managenment

Online Course Effectiveness Score 
Content Engagement Practice Career Benefit
Good
★★★★☆
Good
★★★★☆
Fair
★★★☆☆
Fair
★★★☆☆

Are you someone who wants to learn strategies for resolving workplace conflict and foster strong relationships with your colleagues? Then this course is providing all the ways for you to finally achieve the best friendly workplace environment. From Conflict Resolution Trainings, In this course, you will be confidently able to define conflict and identify your conflict handling style, you will learn how to use strategies to manage your defensiveness, you will be able to use tools to help you resolve any conflict and remain calm in heated arguments, you will understand methods for recovering from conflict, rebuilding trust, forgiving, and apologizing.

The course features an excellent presenter and presentation. Every second of it was valuable in learning the “why” behind conflict resolution. It was eye-opening. My reservation is that when conflict arises in a relationship with a clear power imbalance, the information and tips can only go so far. I would definitely recommend the course to my coworkers (Trinh DANG, ★★★★★)

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Managing Conflicts on Projects with Cultural and Emotional Intelligence

      • University of Maryland via edX
      • 5 Week (3-5 hours weekly) of effort required
      • Course type: Self Paced

Mangeging conflict on projects

Online Course Effectiveness Score 
Content Engagement Practice Career Benefit
Excellent
★★★★★
Good
★★★★☆
Good
★★★★☆
Good
★★★★☆

Success is not guaranteed, and often teams clash as a new social order is established on every project. The program and project manager with good emotional intelligence and cultural intelligence (EI/CI) can better understand and navigate the social worlds of the project team and the stakeholders. High EI/CI also aids in creating understanding in program/project management communications. A project manager with high EI/CI is more adept at building understanding as they are self-aware of other’s emotional intelligence. this course will aid the manager in using the tools of Coordinated Management of Meaning CMM. CMM will help you become a master of communication and persuasion. Here, you will learn about social worlds in the context of programs and projects, cultural intelligence, emotional intelligence, and its five components.

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Conflict Resolution in Leadership and Talent Management Training

      • Vasco Patricio via Udemy
      • 12,113+ already enrolled!
      • ★★★★★ (74 Ratings)

Conflict resolution in leadership

Online Course Effectiveness Score 
Content Engagement Practice Career Benefit
Excellent
★★★★★
Good
★★★★☆
Fair
★★★☆☆
Fair
★★★☆☆

A leader in a professional context has to be very careful with conflict resolution. The better you do it, the better you live it. Conflicts are very common and resolving them with effectiveness could have a lot better effect on your professional growth. Leadership or leading a team may arise  many conflicts such as conflicts with co-workers that are competing in terms of workload or credit, conflicts with other executives to obtain support for key initiatives, conflicts with subordinates or managers in terms of not agreeing with the given performance ratings or reviews.

In this course, you will learn how to effectively address and de-escalate conflicts with your talent, how to analyze your team members’ rules and how to avoid breaking them and how to mediate tense situations between third parties. This course will enable you to first assess the conflict, and then you will learn to use techniques to de-escalate the conflict including empathy, respect, and understanding and you will be able to understand the traps to avoid conflict.

I decided to take the course, and I’m glad I did because my experience has been fantastic. I never imagined seeing the word empathy used in conflict resolution. I’ve learned some concrete concepts that have broadened my knowledge (Adenola Adebowale, ★★★★★)

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Negotiate and Resolve Conflict Course

      • University of Pennsylvania via Coursera
      • 14 hours of effort required
      • 14,854+ already enrolled!
      • ★★★★★ (345 Ratings)

Negotiation skills

Online Course Effectiveness Score 
Content Engagement Practice Career Benefit
Good
★★★★☆
Good
★★★★☆
Fair
★★★☆☆
Fair
★★★☆☆

From Conflict Resolution Trainings, This course will develop your negotiation and conflict resolution skills – crucial to becoming a positive influence in your organization. In this course, you will learn to critically evaluate conflict theories and apply frameworks and intervention processes to mitigate/reduce the negative effects of conflict at work. You will learn to develop and analyze strategies and tactics to undertake both one on one, multiparty, and also team-Building negotiation processes. You will be able to evaluate negotiation and conflict resolution processes against criteria informed by negotiation theory and concepts of forces in the negotiation.

I’d like to congratulate Dr. Andrew Heys and his entire team for this excellent course that is highly insightful for people wanting to understand negotiation theory and gain expertise. Willing to raise a concern or add a constructive (a term used frequently in the course) comment, epigrammatic slides would also be a great help to the attendees (Napoleon A, ★★★★☆)

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Conflict Resolution Class for IT Professionals

      • Vasco Patricio via Udemy
      • 10,580+ already enrolled!
      • ★★★★★ (63 Ratings)

Conflict resolution in IT

Online Course Effectiveness Score 
Content Engagement Practice Career Benefit
Excellent
★★★★★
Good
★★★★☆
Good
★★★★☆
Good
★★★★☆

From Conflict Resolution Trainings, social skills are the most essential skills to have a successful career. We generally think IT professionals are working through portable devices and the internet so they don’t consider conflict resolution, but they are wrong.  Different approaches in terms of implementing a feature, differences of opinion in terms of bonuses and compensation and personal issues, and many conflicts which could ruin the work growth and it’s worse because it is not practical. This course will save you from a lot of conflicts by making you skilled at conflict resolution techniques. In this course, you will learn how to comprehend others’ opinions and how to respectfully give your suggestion, how to use emotional intelligence to de-escalate the conflict, you will also be trained in assisting people in the negotiation of their differences.

After taking the course, I believe it thoroughly explains all of the concepts, such as how to deal with stressful situations. One thing is certain: it is not only for IT professionals but also for other employees (JamesCo, ★★★★★)

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Intercultural Communication and Conflict Resolution

      • UCI Extension via Coursera
      • 5 hours of effort required
      • 23,157+ already enrolled!
      • ★★★★★ (456 Ratings)

Intercultural communication

Online Course Effectiveness Score 
Content Engagement Practice Career Benefit
Excellent
★★★★★
Good
★★★★☆
Good
★★★★☆
Good
★★★★☆

Given the speed and volume of global transactions, intercultural communication and conflict resolution is becoming increasingly important. The ease of global communication enabled by technology, the abundance of lower-cost transportation options, and the frequency with which businesses employ cross-border talent are fostering millions of interactions between people of different cultures every day. Consider how communication can be tricky further during interactions between people from different cultures. Stereotypes, generalizations, communication styles/strategies, and orientations will be given high importance in this course. Further, enabling you to describe the aspects of intercultural interactions that contribute to conflicts and challenge the dynamics of intercultural interactions to develop strategies for intercultural interaction success.

This was a fantastic course because it helped me understand the various dimensions of intercultural communication around the world, as well as how to resolve any kind of conflict that may arise using the various strategies discussed in this course. Thank you, Coursera, for this wonderful course (Meghana M, ★★★★★).

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Conflict Resolution and De-Escalation Skills

      • Vasco Patricio via Udemy
      • 14,383+ already enrolled!
      • ★★★★★ (94 Ratings)

Conflict resolution esclation

Online Course Effectiveness Score 
Content Engagement Practice Career Benefit
Excellent
★★★★★
Fair
★★★☆☆
Fair
★★★☆☆
Fair
★★★☆☆

Somehow people are attached in a workforce and not having good relations with your co-workers will bring you nowhere. The conflict resolution and de-escalation skills help you to be on better terms with your co-workers to build a glorious path to achieve a successful career. In this course, you will be taught how you can bring comfort to others. You will learn what usual misalignment traps you can fall into (having different expectations, interpretations, others) and how to address them, what usual escalation traps there are (disrespecting someone, not paying attention, others) and how to address them. Get ready to show respect and understand the perspective of the other side, to connect more with you by being off-guard and becoming more persuadable.

This course’s content is well-organized. The instructor presented the material in a practical manner. Unfortunately, I had trouble understanding the lecturer because he speaks quite quickly (Tammo Loebe, ★★★★☆).
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