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Training Need Analysis: A Complete Guide


The value of employee training is rapidly turning the tables. This excitement is admirable; however, it overlooks an important stage. Training need analysis is a detailed process and the first step in establishing an effective training course is to conduct TNA based on each factor that takes an employee and organization in the right direction.

The ability to diagnose what or who needs to be trained is at the heart of any good training scheme. Inadequately done needs analysis might result in support services that train the incorrect capabilities, people, and learning modalities. In this post, we’ll discuss a complete guide to Training need analysis, how to conduct one, what is needed and why, where is it needed and what are the steps involved to carry a Training need analysis. Without further ado, let’s get into it.


Workplace Training: Introduction to the Training Cycle

      • ATC Training via FutureLearn
      • 2 weeks (2 hours weekly) of effort required
      • Course type: Self Paced

What exactly is a Training needs Analysis?

A training needs analysis begins with a high-level overview of your firm and its overarching goals before delving into the numerous sorts of actual instruction that you desire. Performed a systematic review, your firm may require more thorough training as well as digital training. Simply put:

TNA is the process through which a firm assesses its staff’ skill gaps  allowing them to accomplish their jobs effectively using a detailed & complete analysis of the firm’s training needs at all ranks

A study of training needs aids in the development of employees for the next level. It assists the manager in identifying vital areas of development for his or her personnel. However, with proper training and growth, productivity continues to increase. As a result, many businesses have in-house professionals who can train employees on multiple elements of the business.

Why do you need TNA?


Figure 1 Why do you need a Training needs analysis

Since training ensures that officials have the necessary information and abilities to perform their duties professionally and correctly. If there is a gap between desired and existing performance, and the cause for that gap is a shortage of experience or ability, this is where training based on needs analysis takes the lead. You need to analyze the situation to assess whether training will be effective in combating the problem. You might also be interested to know the difference between Onsite Training Vs Online Training.

  • Resolving a recurrent issue
  • Struggling to keep a past or current problem at bay
  • Creating or acting on a future opportunity
  • Providing opportunities for learning, expansion, and growth

Once you conduct training need analysis, you should therefore outline the training’s aim and how it could help the staff representative(s) become many times effective at what they’re doing.

When should a training needs analysis be conducted?

As TNA is all about where you are in your startup or organization and what your company needs to achieve its goals many firms overlook its importance. It’s a simple concept and you need to carry training need analysis once you’re unable to excel profits or even configure the exact direction that needs to be practiced to achieve excellence. You might also be interested in how to choose the best online corporate training for businesses.

According to PILAC’s “Report on Training Needs Assessment,” there are several aspects that influence anyone’s capacity to accomplish their job, which is as follows:

  • Inadequate skills, knowledge, or experience
  • Lack of appropriate equipment or resources
  • Managers and coworkers do not motivate you to do the right thing
  • Having no set standards/ expectations to be communicated
  • Poor workplace ethics or working conditions

Types of TNA

The goal of TNA is to provide answers to several common questions, such as why, who, how, what, and when. There are three kinds of training needs analysis given below:

  • Knowledge
  • Skills
  • Abilities

To begin with, managers must determine whether an employee possesses enough knowledge or not. Next comes the skill set that is required to execute the job or process. The second step is to examine the team members’ current ability levels, followed by the third step which is about determining the training gap and capabilities.


Workplace Training: Training Evaluation and Measuring Effectiveness

      • ATC Training via FutureLearn
      • 3 weeks (2 hours weekly) of effort required
      • Course type: Self Paced


Workplace Training: Delivery and Assessment Methods

      • ATC Training via FutureLearn
      • 2 weeks (3 hours weekly) of effort required
      • Course type: Self Paced

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Tools for measuring training needs


After you’ve become aware of the various forms of analysis, let’s have a look at the procedures for carrying out TNA. There are numerous approaches for evaluating training needs. Each model is effective for every industry. Pick one that best meets your objectives from the following:

  • Analysis of Gaps
  • Questionnaires
  • Interviews
  • Analysis of Needs vs. Wants
  • Assessment of needs
  • Competitive analysis
  • Lack of Performance

Let us explore these methods:

1. Questionnaires

The TNA Questionnaire is kept simple and quick by including checkboxes for most topics. TNA Questionnaire is a perfect way to start since it covers questions like how competent your staff is and what are the problems identified in terms of performing their duties. This type of design enhances staff participation. You can also find out effective ideas for increasing employee engagement in the online-training.

2. Analysis of Gaps

Also known as performance analysis, this method identifies the gap between the existing and desired performance. You can ensure that performance gaps are consistently recognized by employing a disciplined methodology. Typically, only gaps created by a lack of knowledge or abilities can be filled by training. Performance issues can arise as a result of lack of motivation or environmental issues that require training in the selection process, the performance appraisal process, or the reward system.

3. Needs analysis

Centralized monitoring of specific job needs that can be addressed by training need analysis. Performance evaluation, target population analysis, separating training needs and wants, job analysis, and task analysis are all examples of needs assessment.

4. Interviews

The technique of asking experts or performers questions in order to identify training gaps. From administrators to employees, all have plenty to say about working conditions and expectations.

Since such extensive interviews are rare to be performed, chatting directly with managers and supervisors about what they perceive can be a great starting point.

5. Analysis of Needs vs. Wants

Establish training needs that are relevant to the organization’s work. As training is coupled to the outcome, it gives effective training benefits to both the individual and the company. This counter analysis is incredibly helpful in developing a strategy that meets both the needs and wants of any coworker, employee, or staff member.

6. Competitive analysis

This is the most effective approach and sequence of steps for completing a specific project. Examine the behavior of competitive organizations that are supported by specialized knowledge, abilities, and attitudes, since each competency has a distinct effect or output, inquire about how your closest competition is doing, whether their sales numbers are higher, and keep a careful check on their customer satisfaction rating.

8. Lack of Performance ‎

A performance analysis, also known as a gap analysis, examines an official’s present performance and determines if the official is performing as needed. TNA inquires about the discrepancy with a negative meaning, implying that the official is not performing according to a known standard.

Steps for Conducting a Training Needs Analysis


The process of Training Needs Analysis is divided into five steps. Employers can undertake a needs analysis by following the procedures outlined below:

Provide feedback/recommendations
Start Gap Analysis/ Conduct TNA
Collect Data/Identify trainers

Step 1: Determine the Issues and Needs

In order to realize the organization’s policy direction, performance analysis known as “gap” analysis is undertaken to examine an official’s existing working performance and knowledge and determine whether an official is operating as expected based on given roles. TNA begins with identifying problems and needs. Before conducting TNA, it should be determined whether training is required.

It is critical in the public sector to determine the organizational context in terms of policy, aim, roles, and duties. Then, the more specific the existing performance and knowledge standard, the easier it will be to define the performance disparity. or knowledge deficiency.

Step 2: Determine the design/methods to conduct TNA

TNA’s second phase is to determine the following: I target groups to be trained through interviewees, surveys, strategy, including TNA timeline and personnel in charge of TNA.  These components serve as the foundation for a training course designer to either construct a new training course, identify an existing one that can meet the demand, or purchase one from another source.

The survey must clearly specify the training’s target group, i.e., target population. Although there are no precise standards for identifying the target population, they must be determined in accordance with TNA’s objectives. The following elements should be included in the TNA report:

  • Training subjects
  • Importance of the training
  • Time requirements
  • Current target group
  • Potential target group
  • Frequency of training
  • Required outputs of the training

Step 3: Collection of Data through Trainable Competencies

Data collection analysis and Competent Trainers are critical components of the needs assessment process. TNA is enhanced when quantitative and qualitative data are analyzed using a variety of data collection methodologies. Whatever methods are used to collect and evaluate data, it is critical to assess the reliability, validity, and trustworthiness.

Hiring people with specific knowledge may be far more beneficial than educating and training them. The survey methods should be chosen based on the availability of time and staff to conduct the survey. It is advised to use a combination of methodologies to examine survey results quantitatively and qualitatively.

Step 4: Conduct a Gap Analysis/Initiate TNA

After you’ve created a questionnaire, you’ll need to devise a strategy for how and to whom you’ll distribute it. There are several options for locating a meaningful sample group among your survey population. Furthermore, there are a number of factors to consider when giving the survey. The outline of the TNA Plan includes the following:

  • Background
  • Objectives
  • Schedule
  • Survey team
  • Methodology (data collection and analysis)

Step 5: Provide Feedback and recommendations

Deficits and gaps in learning or the latest trends in the industry or technology, these are the areas that must be discussed in this step. Without a doubt, this step is greatly critical to ensure the success of any TNA plan. Provide feedback or give training recommendations after examining your current firm, its goals, and its current training techniques.

Problematic aspects should be recorded, and the questions should be amended to make them easier to answer, because the knowledge your training provides may be excellent. However, a modified delivery mechanism, or possibly, can completely revamp development. Create a list of recommendations, prioritize them, and proceed from there.

These steps have worked for our users, start following these steps to achieve the most beneficial outcomes like many others.

A word from Takethiscourse

We hope that this advice will assist you in excelling in whichever circumstances you work in. Takethiscourse highly advises large organizations to conduct a training needs analysis to reap tremendous benefits. Follow our TNA guide for a straightforward perspective and say goodbye to failures!