- University of Pennsylvania via Coursera
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- 6 months of effort required
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- ★★★★★ (15,001 ratings)
- Language: English
In this Specialization, you’ll develop basic literacy in the language of business, which you can use to transition to a new career, start or improve your own small business, or apply to business school to continue your education. In five courses, you’ll learn the fundamentals of marketing, accounting, operations, and finance. In the final Capstone Project, you’ll apply the skills learned by developing a go-to-market strategy to address a real business challenge.
Taught by three of Wharton’s top faculty in the marketing department, consistently ranked as the #1 marketing department in the world, this course covers three core topics in customer loyalty: branding, customer centricity, and practical, go-to-market strategies.
You’ll learn key principles in – Branding: brand equity is one of the key elements of keeping customers in a dynamic world in which new startups are emerging constantly. – Customer centricity: not synonymous with customer service, customer centricity starts with customer focus and need-gathering. – Go-to-market strategies: understand the drivers that influence customers and see how these are implemented prior to making an investment.
- Michael Lenox via Coursera
- 40,994+ already enrolled!
- ★★★★★ (2,124 Reviews)
- Jeffrey Loewenstein via Coursera
- 69,707 already enrolled!
- ★★★★★ (4,890 Ratings)
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