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Introduction to Operations Management

Introduction to Operations Management
University of Pennsylvania Online Course Highlights
  • 4 weeks long
  • 4-6 hours per week
  • Learn for FREE, Up-gradable
  • Self-Paced
  • Taught by: Christian Terwiesch, Andrew M. Heller Professor at the Wharton School, Senior Fellow Leonard Davis Institute for Health Economics Co-Director, Mack Institute of Innovation Management
  • View Course Syllabus

Online Course Details:

Learn to analyze and improve business processes in services or in manufacturing by learning how to increase productivity and deliver higher quality standards. Key concepts include process analysis, bottlenecks, flows rates, and inventory levels, and more. After successfully completing this course, you can apply these skills to a real-world business challenge as part of the Wharton Business Foundations Specialization.


  • Process Management
  • Operations Management
  • Six Sigma
  • Inventory

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